Insurance Distribution Directive (IDD)
The Insurance Distribution Directive (IDD – Directive (EU) 2016/97) is a Directive on insurance distribution (fully recasting the Insurance Mediation Directive (IMD Directive 2002/92/EC) on insurance mediation) introduced by the European Parliament and the Council. The objective is to strengthen the rules on the design and distribution of insurance products, and it applies to the sale of all insurance products in the EU. It intends to harmonize national provisions concerning insurance and reinsurance distribution, while not precluding Member States from maintaining or introducing more stringent provisions to protect customers.
The IDD mainly focuses on the following areas:
- Product oversight and governance (POG) and product distribution arrangements (PDA);
- Conflicts of interest;
- Client’s information and conduct of business;
- Professional training and competencies
The IDD is a minimum harmonizing directive, and its provisions are specified by two Delegated Regulations: Commission Delegated Regulation (EU) 2017/2358 on product oversight and governance requirements and Commission Delegated Regulation (EU) 2017/2359 on information requirements and conduct of business rules.
In August 2021, the Delegated Regulation (EU) 2021/1257, amending Delegated Regulation (EU) 2017/2358 and (EU) 2017/2359, integrated sustainability factors, risks and preferences into the product oversight and governance requirements for insurance undertakings and insurance distributors, as well as into the rules of conduct of business and investment advice for insurance-based investment products.
Article 2 of the Delegated Regulation (EU) 2021/1257 introduces the definition of “sustainability preferences” as a (potential) client’s choice, to be expressed in the IDD questionnaire, to integrate one or more of the following financial products into their investment:
- A product where a minimum proportion shall be invested in environmentally sustainable investments as defined by the EU Taxonomy Regulation (EU Taxonomy (1)); and/or
- A product where a minimum proportion shall be invested in a minimum proportion of sustainable investments as defined in Article 2, point 17 of the Sustainable Finance Disclosure Regulation (SFDR) (2); and/or
- A product considering Principal Adverse Impacts (PAI) (3)on sustainability factors(4)
Visit the EU Taxonomy section and the SFDR section for further information.
Following the amendments to the IDD, the European Insurance and Occupational Pensions Authority (EIOPA) issued a Guidance on the integration of the customer sustainability preferences (“Guidance on the integration of the customer’s sustainability preferences in the suitability assessment under IDD”) to promote a better understanding of the new rules and facilitate their implementation.
Please note, since 2023, the IDD framework has been further amended twice, and a much larger reform is in its final legislative stages:
- Monetary thresholds (Commission Delegated Regulation (EU) 2024/896 of 5 December 2023): recalibrates, under Article 10 of the IDD, the base amounts for professional indemnity insurance and financial capacity that insurance, reinsurance and ancillary insurance intermediaries must hold, to reflect the 20.32% rise in the European index of consumer prices between 1 January 2018 and 31 December 2022. Applicable from 9 October 2024.
- European Single Access Point – ESAP (Directive (EU) 2023/2864 of 13 December 2023): inserts a new Article 40a into the IDD. From 10 January 2030, the information insurance intermediaries and undertakings must already make public under Article 32(1) and (2) of the IDD will also need to be made accessible on ESAP, established by Regulation (EU) 2023/2859.
- Retail Investment Strategy (RIS): an omnibus Directive proposed by the European Commission on 24 May 2023 that will further amend the IDD (together with MiFID II, Solvency II, the UCITS Directive and the AIFMD), alongside a Regulation amending Packaged Retail and Insurance-based Investment Products (PRIIPs). The RIS introduces a value-for-money framework, requiring insurers to benchmark product costs and charges against supervisory reference levels and justify them if they run high. As of August 2026, the text has been formally endorsed by the Council and now awaits a confirmatory vote in the European Parliament’s plenary, expected in September 2026, with publication in the Official Journal anticipated in Q4 2026 / early 2027. Once published, the IDD-related changes are expected to apply from around Q2 2029, following a 24-month transposition period for Member States.
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Notes:
(1) Environmentally sustainable investment’ means an investment in one or several economic activities that qualify as environmentally sustainable under this Regulation.
(2) “Sustainable investments” are defined by Article 2, point 17 of the SFDR as investments in an economic activity that contributes to an environmental objective, as measured, for example, by key resource efficiency indicators on the use of energy, renewable energy, raw materials, water and land, on the production of waste, and greenhouse gas emissions, or on its impact on biodiversity and the circular economy. It can also be an investment in an economic activity that contributes to a social objective, in particular, an investment that contributes to tackling inequality or that fosters social cohesion, social integration and labour relations, or an investment in human capital or economically or socially disadvantaged communities, provided that such investments do not significantly harm any of those objectives and that the investee companies follow good governance practices, in particular with respect to sound management structures, employee relations, remuneration of staff and tax compliance”.
(3) “Principal Adverse Impacts” (PAI) are environmental and social-related indicators that assess the (negative) impacts that investment decisions taken by FMPs have on sustainability factors, such as environmental and social issues.
(4) “Sustainability factors” refer to environmental, social and employee matters, respect for human rights, anti‐corruption and anti‐bribery matters as defined in Article 2, point 24 of Regulation 2019/2088 on SFRD.
The Directive represents a major step forward in consumer protection by strengthening the rules on transparency of insurance distribution, including sustainability preferences, and the advice provided by insurance intermediaries, regardless of the distribution channels.
Of most relevance from a sustainability point of view, is the introduction of Delegated Regulation (EU) 2021/1257 which integrated sustainability into the IDD framework, meaning that insurers and insurance intermediaries in scope of IDD must now ask customers, alongside their standard financial objectives and risk tolerance, whether they want their insurance-based investment product to reflect one or more sustainability criteria:
- A minimum share of environmentally sustainable investments under the EU Taxonomy;
- A minimum share of sustainable investments as defined by Article 2(17) SFDR; and/or
- Consideration of Principal Adverse Impacts (PAIs).
Insurers and insurance intermediaries may only recommend a product as meeting these preferences where it genuinely does so, explaining and recording any instance where no available product matches the customer’s stated preferences.
On the product design side, manufacturers must similarly define, test and monitor a clear sustainability-related target market for any product marketed as sustainable, rather than relying on a general sustainability label. Together, these requirements are intended to embed sustainability into the advice process with the same rigour as financial suitability, and to guard against greenwashing.
The IDD applies to (re)insurance undertakings and (re)insurance intermediaries involved in the manufacturing and/or distribution of insurance products, including ancillary insurance intermediaries.
To comply with the Delegated Regulation (EU) 2021/1257, those entities are required to consider clients’ sustainability preferences when assessing the suitability of a financial instrument. In other words, (re)insurance undertakings and (re)insurance intermediaries must update their IDD questionnaire used to assess their clients’ knowledge and experience with respect to insurance investment products, financial situation, and investment objectives and add questions also to assess their sustainability preferences.
Insurance and reinsurance intermediaries are, in addition, directly concerned by the revised professional indemnity insurance and financial capacity thresholds introduced by Commission Delegated Regulation (EU) 2024/896, applicable since 9 October 2024.
The impact of the Delegated Regulation (EU) 2021/1257 is twofold.
Firstly, a client’s sustainability preferences must be integrated into the entire distribution process. Consequently, insurance undertakings and insurance intermediaries must provide information at a sufficiently granular level so that the customer can make an informed decision and collect these sustainability preferences before analysing their compatibility with the financial instrument in question. Moreover, recommendations regarding the sustainability preferences should be appropriately justified.
Additionally, the sustainability factors of an insurance product should be presented in a transparent manner to enable insurance distributors to provide the relevant information to their customers and/or potential customers, while remaining easily available to customers lacking sustainability preferences.
Secondly, sustainability preferences must be included in the suitability assessment (Article 30 of the IDD) of the distribution of insurance-based investment products alongside investment objectives and risk appetite. Consequently, only suitable products may be recommended to a client based on their sustainability preferences, and the declaration of suitability must contain how investment objectives, risk appetite and sustainability preferences have been taken into account.
Looking ahead, the Retail Investment Strategy is expected to have a further, more structural impact on insurance-based investment products, notably through a new value-for-money framework and revised inducements rules, once formally adopted.
Commission Delegated Regulation (EU) 2021/1253 on MiFID II came into force in conjunction with Commission Delegated Regulation (EU) 2021/1257 on IDD. Collectively, these Delegated Acts introduce sustainability risks and factors to insurance undertakings’ risk management, product governance and oversight, and rules of conduct.
Moreover, the introduction of sustainability preferences is closely linked to the EU Taxonomy and the SFDR. Specifically, Article 2 of the Delegated Regulation (EU) 2021/1257, which introduces the concept of sustainability preferences, offers the option to express a minimum proportion of investments that:
- Are aligned with the EU Taxonomy;
- Are aligned with the requirements of article 2, point 17 of the SFDR;
- Consider the PAIs, which are introduced by the SFDR Regulatory Technical Standards.
The Luxembourg Law of 10 August 2018 transposed the IDD into Luxembourg law, introducing several changes to improve customer protection and transparency in the insurance sector. This Law took effect on 1 October 2018.
The Commissariat aux Assurances (CAA) oversees the implementation and compliance of the IDD by insurance and reinsurance undertakings and intermediaries in Luxembourg.
- 20 January 2016: Adoption of the IDD (Directive (EU) 2016/97);
- 22 February 2016: Entry into force of the IDD;
- 21 September 2017: Adoption of Delegated Regulation (EU) 2017/2358 and Delegated Regulation (EU) 2017/2359;
- 9 January 2018: Entry into force of Delegated Regulations (EU) 2017/2358 and (EU) 2017/2359;
- 01 October 2018: Application of the IDD (Directive (EU) 2016/97);
- 22 August 2021: Entry into force of Commission Delegated Regulation (EU) 2021/1257 of 21 April 2021, amending Delegated Regulations (EU) 2017/2358 and (EU) 2017/2359 as regards the integration of sustainability factors;
- 02 August 2022: Application of Commission Delegated Regulation (EU) 2021/1257;
- 9 January 2024: Entry into force of Directive (EU) 2023/2864 establishing the European Single Access Point (ESAP), which inserts new Article 40a into the IDD;
- 9 April 2024: Entry into force of Commission Delegated Regulation (EU) 2024/896 revising the IDD’s professional indemnity insurance and financial capacity monetary thresholds;
- 09 October 2024: Application of Commission Delegated Regulation (EU) 2024/896;
- 10 January 2026: Deadline for Member States to transpose Directive (EU) 2023/2864 (ESAP) into national law;
- 10 January 2030: Application date by which the information referred to in Article 32(1) and (2) of the IDD must be accessible via ESAP (new Article 40a).
These changes follow the European Commission’s agenda to promote sustainable considerations in the EU financial sector as set out in the EU Sustainable Action Plan (2018) and corresponding to the objectives of the EU Green Deal.
- 21 April 2021: Adoption of the Delegated Regulation (EU) 2021/1257;
- 02 August 2021: Publication of the Delegated Regulation (EU) 2021/1257 in the Official Journal of the European Union;
- 22 August 2021: Entry into force of the Commission Delegated Regulation (EU) 2021/1257;
- 2 August 2022: Application of the Commission Delegated Regulation (EU) 2021/1257;
- 24 May 2023: The European Commission publishes its legislative proposal for the Retail Investment Strategy (RIS), an omnibus Directive amending MiFID II, the IDD, Solvency II, the UCITS Directive and the AIFMD, together with a Regulation amending PRIIPs;
- 5 December 2023: Adoption of Commission Delegated Regulation (EU) 2024/896 revising the IDD’s monetary thresholds;
- 13 December 2023: Adoption of Directive (EU) 2023/2864 establishing the European Single Access Point (ESAP) and inserting Article 40a into the IDD;
- 20 March 2024: Publication of Commission Delegated Regulation (EU) 2024/896 in the Official Journal;
- 9 April 2024: Entry into force of Commission Delegated Regulation (EU) 2024/896;
- 9 October 2024: Application of Commission Delegated Regulation (EU) 2024/896;
- April 2024 – June 2024: The European Parliament adopts its position and the Council agrees its negotiating mandate on the RIS package;
- 18 December 2025: Provisional political (trilogue) agreement reached between the European Parliament and the Council on the Retail Investment Strategy (RIS) package;
- June 2026: The Council formally endorses the agreed RIS text.
As at the date of this update, the RIS text is undergoing final legal-linguistic review and awaits confirmation by the European Parliament’s plenary and formal adoption by the co-legislators; publication in the Official Journal is expected in Q4 2026 / early 2027.
There is currently no open public consultation specific to the IDD framework itself. The main ongoing legislative development affecting the IDD, the Retail Investment Strategy, has already completed its consultation and trilogue phases, with political agreement reached on 18 December 2025 and the Council formally endorsing the final text in June 2026. The text now awaits confirmation by the European Parliament’s plenary and formal adoption and publication in the Official Journal of the European Union.
- IDD – Directive (EU) 2016/97 of the European Parliament and of the Council of 20 January 2016 on insurance distribution (recast)
- Commission Delegated Regulation (EU) 2017/2358 of 21 September 2017 supplementing Directive (EU) 2016/97 of the European Parliament and of the Council with regard to product oversight and governance requirements for insurance undertakings and insurance distributors
- Commission Delegated Regulation (EU) 2017/2359 of 21 September 2017 supplementing Directive (EU) 2016/97 of the European Parliament and of the Council with regard to information requirements and conduct of business rules applicable to the distribution of insurance-based investment products
- Commission Delegated Regulation (EU) 2021/1257 of 21 April 2021 amending Delegated Regulations (EU) 2017/2358 and (EU) 2017/2359 as regards the integration of sustainability factors, risks and preferences
- Directive (EU) 2023/2864 Amends IDD in connection with the European Single Access Point (“ESAP”)
- Commission Delegated Regulation (EU) 2024/896 Updates certain IDD monetary thresholds, particularly professional indemnity insurance and financial-capacity amounts
- EIOPA final report “Guidance on the integration of the customer’s sustainability preferences in the suitability assessment under IDD”
- Luxembourg Law of 10 August 2018

